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Why Meta’s Enterprise Software Push Could Reshape the Technology Industry

For most of its history, Meta has been defined by consumer technology. Facebook, Instagram, WhatsApp and Messenger helped create one of the largest digital ecosystems in the world, allowing the company to reach billions of people and millions of businesses. Its economic engine was equally clear. Meta built a highly profitable advertising platform that connected brands with audiences at unprecedented scale. Today, however, the company appears increasingly focused on a new frontier. Rather than serving only as a platform where businesses advertise and communicate with customers, Meta wants to become a company that provides the software and artificial intelligence tools that help businesses operate. Recent initiatives centered on enterprise AI, business agents and a broader enterprise platform suggest a company seeking to expand beyond its traditional role and compete directly with some of the largest software vendors in the world. The timing of this move is significant. Artificial intel...

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